Return and Refund Policy of WestonLA

At WestonLA, we strive to provide all our customers with excellent service and a pleasant shopping experience. Our return and refund policy is carefully designed to ensure maximum satisfaction under certain conditions. Please read the following guidelines carefully regarding returns and refunds.

100% return guarantee on new products

We offer a full return guarantee on all new products.

Return costs

Customers are responsible for the shipping costs when returning items to our warehouse in Asia. WestonLA does not reimburse return costs and is not liable for expenses incurred during the return process. The costs depend on the weight of the shipment.

Deadline for return requests

Returns must be reported within 14 days after receipt of the item. After this period, returns will no longer be accepted. Please respect this deadline to qualify for a return.

100% guarantee on defective items

We offer a full guarantee on all defective items. If a product shows manufacturing defects, it may be returned for a full refund or exchange, depending on your preference.

Return process

To start a return, please send an email to info@westonla.us. Once your return has been approved, you will receive detailed instructions to complete the return process.

Obligation to provide a return form

Returns without a completed return form cannot be processed. Please make sure to include this form with your return in order to ensure proper handling of your request.

Conclusion

WestonLA is committed to ensuring customer satisfaction. By respecting our return and refund policy, we can guarantee that all returns are handled efficiently and fairly. For questions or comments, you can contact our customer service at info@westonla.us